If you have any problems with Repetier software, you should first visit our forum or the reprap forum for general questions or operating and installation problems. We have troubleshooting pages for our Repetier-Host and for our Repetier-Firmware.
If you can’t find any help on these pages, you can open a new thread or contact our support. Please note that we offer very limited personal support for our free software. We are of course happy about bug reports. But if questions are already answered on our site, we will not answer them again personally. Your question should include:
- With which Repetier product you have a problem?
- Which software version are you using? (We support only the latest version. If you use an older version, update your software and check if the error has been corrected.)
- Operating system type and version
- Detailed error description
- Steps to reproduce the error
- Attach required files including configuration files to reproduce the error.
- If the error occurs during printing, with which printer you work?